Customer Service

  • All items include FREE DELIVERY in the UK and will be shipped using the fastest and most efficient method possible.
  • Most of the couriers we use are signed for services and offer notifications when items are out for delivery via text message or email.
  • In addition many of our items are available on an express 24 - 48 hour delivery for a small extra charge at checkout.
  • Courier and tracking information is emailed when we process your order in our Despatch System.
  • Not sure how long your item might take to arrive? Contact us please before you place your order. 0121 232 5073.
  • The more information you provide us at the checkout the easier it is for us and our carriers to deliver your items to you as you wish.
  • Please make sure your delivery address is correct and up to date plus please also make sure that someone will be available at the address to take delivery of the item ordered, deliveries usually take place Monday to Friday.
  • Some product lines are available on a longer delivery lead time depending on time of year and type of product - please check the listing and shipping information - shown next to the item.